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100 Things Restaurant Waiters Should Never Do (Part 2)
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Restaurateur Bruce Buschel continues his list in the New York Times...
As with the first 50 things waiters should never do, the underlying logic here applies to a lot more than the restaurant business.
51. If there is a service charge, alert your guests when you present the bill. It’s not a secret or a trick.
52. Know your menu inside and out. If you serve Balsam Farm candy-striped beets, know something about Balsam Farm and candy-striped beets.
53. Do not let guests double-order unintentionally; remind the guest who orders ratatouille that zucchini comes with the entree.
54. If there is a prix fixe, let guests know about it. Do not force anyone to ask for the “special” menu.
55. Do not serve an amuse-bouche without detailing the ingredients. Allergies are a serious matter; peanut oil can kill. (This would also be a good time to ask if anyone has any allergies.)
56. Do not ignore a table because it is not your table. Stop, look, listen, lend a hand. (Whether tips are pooled or not.)
Keep reading >
Read the first 50 >
Join the conversation about this story »
See Also: 100 Things Restaurant Waiters Should Never Do
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